Manage Projects

Manage Projects

A program and project management framework for the management of all IT projects is established. The framework ensures the correct prioritization and co-ordination of all projects. The framework includes a master plan, assignment of resources, definition of deliverables, approval by users, a phased approach to delivery, QA, a formal test plan, and testing and post-implementation review after installation to ensure project risk management and value delivery to the business. This approach reduces the risk of unexpected costs and project cancellations, improves communications to and involvement of business and end users, ensures the value and quality of project deliverables, and maximizes their contribution to IT-enabled investment programs.

Project Management Approach

Project Management Approach

Establish a project management approach commensurate with the size, complexity and regulatory requirements of each project. The project governance structure can include the roles, responsibilities and accountabilities of the program sponsor, project sponsors, steering committee, project office and project manager, and the mechanisms through which they can meet those responsibilities (such as reporting and stage reviews). Make sure all IT projects have sponsors with sufficient authority to own the execution of the project within the overall strategic program.

Project Scope Statement

Project Scope Statement

Define and document the nature and scope of the project to confirm and develop amongst stakeholders a common understanding of project scope and how it relates to other projects within the overall IT-enabled investment program. The definition should be formally approved by the program and project sponsors before project initiation.

There are no PSGs published for this topic; however, the topic is under review for future PSGs

Project Phase Initiation

Project Phase Initiation

Approve the initiation of each major project phase and communicate it to all stakeholders. Base the approval of the initial phase on program governance decisions. Approval of subsequent phases should be based on review and acceptance of the deliverables of the previous phase, and approval of an updated business case at the next major review of the program. In the event of overlapping project phases, an approval point should be established by program and project sponsors to authorize project progression.

There are no PSGs published for this topic; however, the topic is under review for future PSGs

Integrated Project Plan

Integrated Project Plan

Establish a formal, approved integrated project plan (covering business and information systems resources) to guide project execution and control throughout the life of the project. The activities and interdependencies of multiple projects within a program should be understood and documented. The project plan should be maintained throughout the life of the project. The project plan, and changes to it, should be approved in line with the program and project governance framework.

There are no PSGs published for this topic; however, the topic is under review for future PSGs

Project Resources

Project Resources

Define the responsibilities, relationships, authorities and performance criteria of project team members, and specify the basis for acquiring and assigning competent staff members and/or contractors to the project. The procurement of products and services required for each project should be planned and managed to achieve project objectives using the organization’s procurement practices.

There are no PSGs published for this topic; however, the topic is under review for future PSGs

Project Risk Management

Project Risk Management

Eliminate or minimize specific risks associated with individual projects through a systematic process of planning, identifying, analyzing, responding to, monitoring and controlling the areas or events that have the potential to cause unwanted change. Risks faced by the project management process and the project deliverable should be established and centrally recorded.

There are no PSGs published for this topic; however, the topic is under review for future PSGs

Project Quality Plan

Project Performance Measurement, Reporting and Monitoring

Project Performance Measurement, Reporting and Monitoring

Measure project performance against key project performance scope, schedule, quality, cost and risk criteria. Identify any deviations from the plan. Assess the impact of deviations on the project and overall program, and report results to key stakeholders. Recommend, implement and monitor remedial action, when required, in line with the program and project governance framework.

Project Closure

Project Closure

Require that, at the end of each project, the project stakeholders ascertain whether the project delivered the planned results and benefits. Identify and communicate any outstanding activities required to achieve the planned results of the project and the benefits of the program, and identify and document lessons learned for use on future projects and programs.

There are no PSGs published for this topic; however, the topic is under review for future PSGs