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Governance of cloud-based provisioning according to risk.

the keystone enterprise standard to guide governance of managing IT provisioning (SaaS, Paas, IaaS, etc.) according to risk.

This standard offers a list of important components for an agency to consider inserting in a service agreement for cloud services. By no means does this list cover all situations that may be included in a service agreement; but those listed here are often overlooked by State agencies.