Install and Accredit Solutions and Changes
New systems need to be made operational once development is complete. This requires proper testing in a dedicated environment with relevant test data, definition of rollout and migration instructions, release planning and actual promotion to production, and a post-implementation review. This assures that operational systems are in line with the agreed-upon expectations and outcomes.
Training
Train the staff members of the affected user departments and the operations group of the IT function in accordance with the defined training and implementation plan and associated materials, as part of every information systems development, implementation or modification project.
There are no PSGs published for this topic; however, the topic is under review for future PSGs
Test Plan
Establish a test plan based on organization-wide standards that defines roles, responsibilities, and entry and exit criteria. Ensure that the plan is approved by relevant parties.
There are no PSGs published for this topic; however, the topic is under review for future PSGs
Implementation Plan
Establish an implementation and fallback/backout plan. Obtain approval from relevant parties.
There are no PSGs published for this topic; however, the topic is under review for future PSGs
Test Environment
Define and establish a secure test environment representative of the planned operations environment relative to security, internal controls, operational practices, data quality and privacy requirements, and workloads.
System and Data Conversion
Plan data conversion and infrastructure migration as part of the organization’s development methods, including audit trails, rollbacks and fallbacks.
There are no PSGs published for this topic; however, the topic is under review for future PSGs
Testing of Changes
Test changes independently in accordance with the defined test plan prior to migration to the operational environment. Ensure that the plan considers security and performance.
There are no PSGs published for this topic; however, the topic is under review for future PSGs
Final Acceptance Test
Ensure that business process owners and IT stakeholders evaluate the outcome of the testing process as determined by the test plan. Remediate significant errors identified in the testing process, having completed the suite of tests identified in the test plan and any necessary regression tests. Following evaluation, approve promotion to production.
There are no PSGs published for this topic; however, the topic is under review for future PSGs
Promotion to Production
Following testing, control the handover of the changed system to operations, keeping it in line with the implementation plan. Obtain approval of the key stakeholders, such as users, system owner and operational management. Where appropriate, run the system in parallel with the old system for a while, and compare behavior and results.
Post-Implementation Review
Establish procedures in line with the organizational change management standards to require a post-implementation review as set out in the implementation plan.