Enable Operation and Use
Enable Operation and Use
Knowledge about new systems is made available. This process requires the production of documentation and manuals for users and IT, and provides training to ensure the proper use and operation of applications and infrastructure.
Planning for Operational Solutions
Planning for Operational Solutions
Develop a plan to identify and document all technical, operational and usage aspects such that all those who will operate, use and maintain the automated solutions can exercise their responsibility.
Knowledge Transfer to Business Management
Knowledge Transfer to Business Management
Transfer knowledge to business management to allow those individuals to take ownership of the system and data, and exercise responsibility for service delivery and quality, internal control, and application administration.
There are no PSGs published for this topic; however, the topic is under review for future PSGs
Knowledge Transfer to End Users
Knowledge Transfer to End Users
Transfer knowledge and skills to allow end users to effectively and efficiently use the system in support of business processes.
There are no PSGs published for this topic; however, the topic is under review for future PSGs
Knowledge Transfer to Operations and Support Staff
Knowledge Transfer to Operations and Support Staff
Transfer knowledge and skills to enable operations and technical support staff to effectively and efficiently deliver, support and maintain the system and associated infrastructure.